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Patient Resources

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Frequently Asked Questions​

For your convenience, we have compiled a list of commonly asked questions we receive from patients with the corresponding answers.

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Patient Responsibilities

As a home healthcare patient, you have the responsibility to:

  1. Give accurate and complete health information concerning your past illnesses, hospitalization, medications, allergies, infections, diseases, and other pertinent items.
  2. Assist in developing and maintaining a safe environment.
  3. Participate in the development and adhere to your homecare plan of service/treatment.
  4. Request further information concerning anything you do not understand.
  5. Contact your physician whenever you notice a change in your condition.
  6. Contact RCC® whenever you have an equipment problem, change physician, received any change in your homecare prescription, will not be able to keep a homecare visit, are to be hospitalized or receive services from a home health agency pursuant to a Medicare plan of care.
  7. Give information regarding concerns and problems you have to RCC.
  8. Ensure the financial obligation for your equipment is fulfilled promptly.
  9. Maintain and repair purchased equipment when equipment is no longer under warranty.
  10. Follow equipment care procedures.
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Dispute Resolution​

At RCC®, your health is our top-priority. If you have questions or concerns regarding our services please call us at 888-222-0755 or fill out this form.
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Getting Started​

An enrollment form is required from your doctor to become a patient with Remote Connected Care®. Please feel free to contact us and we can help provide you with any information you need regarding our services.

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Medicare Reimbursement

Remote patient monitoring services through Remote Connected Care® are currently reimbursable by Medicare for qualified individuals. Our services are available in multiple states with plans on expanding our services throughout the United States in 2024.
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Technical Support​

If you are already a patient and have any issues with any of your devices, or simply have questions about our RCC® patient portal, please call our customer support staff at 888-222-0755.

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Contact Remote Connected Care®

For more information or to speak with an RCC® specialist, please view the information below.

Address: 19321B US Hwy 19 N, Clearwater, FL 33764

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